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Webex's automatic closed captioning between 100 different languages (not all dialects are included) appears to be a first in the virtual conferencing sphere, and it's an ambitious project. Even Google Meet lacks real-time translation between languages: It can automatically generate closed-captions in five languages, but Google makes no mention of translating those captions during a meeting. Zoom, on the other hand, only offers third-party translation features for adding non-employees to meetings. Enable closed captions Another way to make your meeting accessible to everyone is to turn on closed captioning. Skype offers real-time translation via Microsoft Translator, but the feature has yet to be added as a real-time feature for Teams meetings, which can only translate IMs between users.
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SEE: Software as a Service (SaaS): A cheat sheet (free PDF) (TechRepublic) The dominant model, until now, has been employing third-party translation services, which Cisco said cost an average of $172 per meeting.ĭespite having been around for some time, Webex has become just another name in the post-pandemic surge of video conferencing apps, and this new feature could be a way for Cisco to up its ability to compete with big names like Zoom and Microsoft Teams, both of which lack similar translation features. SEE: TechRepublic Premium editorial calendar: IT policies, checklists, toolkits, and research for download (TechRepublic Premium)Īccording to Cisco, the new feature will "provide employees with inclusive and seamless collaboration experiences, which is essential to supporting the needs of a workforce that is more globally dispersed than ever before." Citing a recent report from Metrigy, Cisco said 24% of survey participants reported being in a virtual meeting that included a non-native English speaker. It also outlines three goals for getting to that point: Creating connections, forging opportunities and including everyone, and real-time translation hits all three points. "Connectivity is critical to create a society and economy in which all citizens can participate and thrive," the report said. Patel mentions building an inclusive future, a priority that Cisco issued a report about in 2020. Enabling global real-time translations is another step toward powering an inclusive future, and an important component of driving better communication and collaboration across teams," said Jeetu Patel, SVP and GM security and applications at Cisco. "The inclusive features of Webex help create a level playing field for users regardless of factors like language or geography. 6 easy tips for cleaning up your personal and professional inbox (TechRepublic Premium).Best Linux laptop for 2021: Which one should you buy?.
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